top of page

Improve Employee Experience

According to Harvard Business Review, for decades, business strategy has emphasized focusing primarily on the customer experience. A recent Columbia study revealed that executives mention customers ten times more frequently in earnings calls than employees, portraying customers as opportunities and employees as risks.


Interestingly, even when companies emphasize improving employee experiences, their primary actions remain centered on the customer experience.


At REF Northern Virginia, we connect you with a global network of top-tier business leaders. Learn more: https://www.executiveforumsnova.com/


Interested in learning more? Contact Me

Comentarios


Featured Posts
bottom of page